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Delivery & Refund Policy

Delivery Policy

We expect to deliver your order within 3-5 working days upon successful payment confirmation (for West Malaysia), for East Malaysia approx 7-14 working days and Singapore : 7 -14 working days.(Estimation subject to normal circumstances & ready stock status)

If you find your parcel is being opened, suspected compromised, part missing from your order, please do not accept it and kindly please inform us immediately at our Customer Service Hotline +6017-317 8088.


Refund Policy

Unless otherwise specified for particular products.

Once your order has been shipped, refund is not allowed.

Refund conditions as below:
Damage : within 3 working days need to inform us for any exchange or refund.
Refund : wrong items or defect product (need to provide order number, consignment note, photos (damage).

The estimated refund duration takes from (7-14 working days) to process the refund.